Updated as of April 16, 2020
McClatchy and our 30 local newsrooms will operate as usual throughout our Chapter 11 and sale process. Our subscribers and readers will continue to receive news from their local newsroom as usual and should experience no changes to usual access or subscriptions. Our journalists will continue to deliver strong, independent journalism to the communities we serve. We remain dedicated to our mission and to continuing to serve our communities with essential local journalism, both today and over the long term. Thank you for your continued support of local journalism.
Frequently Asked Questions
1. Is McClatchy closing? Is my local news outlet shutting down? Will I continue to receive my print and/or digital subscription from my McClatchy local news outlet throughout the restructuring process? Will there be any changes to the way I access my subscription?
No. McClatchy and all of our local newsrooms will continue to operate as usual during this process – with the same unwavering commitment to delivering strong, independent journalism essential to our local communities. Subscribers will continue to receive news in the ordinary course of subscription. There will be no changes to your subscription or the way you access it.
2. Will you be able to maintain the same standards for customer service throughout this process?
Nothing about this process will change our commitments to deliver essential local news to our subscribers and readers in the communities we serve. In fact, this will provide us a stronger financial foundation so we can focus our business and attention on our mission of producing strong independent local journalism.
3. How will I be kept informed during this process? Where can I go if I have additional questions?
For any additional questions, please contact McClatchy Customer Service at 1-800-877-3400. You can also visit this dedicated restructuring microsite, www.McClatchyTransformation.com, for more information throughout the process.